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privacypolicy

Ticket for Change, a registered association, whose head office is located at 98 rue d'Aboukir in Paris, France, collects and processes certain personal data in the context of its activities

This Privacy Policy explains how this processing of personal data is carried out by Ticket for Change, depending on the type of situation, as well as the rights that can be exercised by the persons concerned.

To find out more about the processing of your personal data, please refer to the section of the menu below that corresponds to your situation and/or query.

This information may be modified or completed in the future and we therefore invite you to consult it regularly.

1. I contact Ticket for Change

Why does Ticket for Change collect my Personal Information?

My data is processed in order to be able to respond to my request for information that I have sent by e-mail or by post to Ticket for Change.

This processing is justified by Ticket for Change's legitimate interest in being able to communicate with me.

Who are the Recipients of my Personal Data?

The members of Ticket for Change in charge of the subject on which the request for information is based, as well as the companies providing services to Ticket for Change (in particular for the supply of computer tools necessary for the processing of your request).

How long will my data be processed?

For a maximum of three years after my last contact with Ticket forChange

2. I participate in an event organised by Ticket for Change

My data is processed to be able to:


- To organise my registration, to follow my participation in events and to exchange with Ticket for Change in this context;
This processing is justified by the legitimate interest of Ticket for Change to organise events in the context of its activities, and in accordance with its statutes.
- If I wish, to send me by e-mail newsletters about Ticket for Change and the events it organises;
This processing is justified by my consent to receive these newsletters.
- If I wish, to make a donation to Ticket for Change.
This processing is justified by the execution of a contract when I decide to make this donation to Ticket for Change.
- To organise the exercise or defence of Ticket for Change's rights in the event of a complaint or dispute.
This processing is justified by Ticket for Change's legitimate interest in exercising its rights, actions or its defence in the event of disputes in which it is involved.


Who are the Recipients of my Personal Data?

The members of Ticket for Change in charge of organising events and managing relations with participants, as well as the companies providing services to Ticket for Change in charge of supplying:
- the event registration platform,
- depending on the type of event, the online payment platform for donations,
- the computer tools for the members of Ticket for Change.
The administrative or judicial authorities in the event of litigation in which Ticket for Change would be implicated, or in the event of a request by these authorities.


How long will my data be processed?

For a maximum of three years after my last contact with Ticket for Change.

3. I receive Ticket for Change newsletters

Why does Ticket for Change collect my Personal Information?

My data is processed in order to be able to send me newsletters by e-mail on the various activities of Ticket for Change and the events it organises.
This processing is justified by my consent to receive these newsletters.


Who are the Recipients of my Personal Data?

The members of Ticket for Change in charge of newsletters (writing and sending) as well as the companies providing services to Ticket for Change (in particular for the supply of computer tools to the members of Ticket for Change, including solutions for sending electronic mail)


How long will my data be processed?

Until I unsubscribe from the newsletter, or for a maximum of three years after my last interaction with the Ticket for Change newsletter (e.g. clicking on a hyperlink).


4.I participate in satisfaction surveys organised by Ticket for Change


Why does Ticket for Change collect my Personal Information?

My data is processed in order to collect my responses to satisfaction surveys and polls that are organised by Ticket for Change.
This processing is justified by Ticket for Change's legitimate interest in obtaining information about the satisfaction of participants with the products, services and events organised by Ticket forChange.


Who are the Recipients of my Personal Data?

The members of Ticket for Change in charge of the subject matter of the survey or poll in question, in charge of the supply of products and services, or the organisation of events, as well as the companies providing services to Ticket for Change (in particular for the supply of IT tools to the members of Ticket for Change, including online form or survey solutions)


How long will my data be processed?

For a maximum of three years after my last contact with Ticket for Change.


5. I am a Ticket for Change "Connector


The Connector is a volunteer who commits himself, of his own free will, without receiving any remuneration in the monetary sense of the term, to an action in the service of Ticket for Change.


Why does Ticket for Change collect my Personal Information?

My data is processed in order to:
- organise my participation in events organised by Ticket for Change (and, if applicable, my membership of the Ticket for Change association);
.This processing is justified by the execution of the Volunteer Agreement to which I undertake to conform when I join Ticket for Change.
- communicate with Ticket for Change, as well as with other "Connectors" or contacts of Ticket for Change,
- have my data listed in the "Connectors" directory.
This processing is justified by Ticket for Change's legitimate interest in being able to communicate with me, and to allow me to communicate with other "Connectors" or Ticket for Change contacts.
- to organise the exercise or defence of Ticket for Change's rights in the event of a claim or dispute.
This processing is justified by Ticket for Change's legitimate interest in exercising its rights, taking action or defending itself in the event of disputes in which it is involved.

Who are the Recipients of my Personal Data?

Members of the Ticket for Change team as well as companies providing services to Ticket for Change (notably for the supply of computer tools to its members).
Administrative or judicial authorities in the event of litigation in which Ticket for Change is involved, or in the event of a request by these authorities.


How long will my data be processed?

For the duration of my engagement as a connector and until my departure. They will then be archived for a maximum of five years.

I am a candidate for a job with Ticket for Change


Why does Ticket for Change collect my Personal Information?

My data is processed to enable Ticket for Change to study my application, as well as to contact me with a view to a possible interview.
Some of my data (surname, first name, personal details, CV, link to my personal page on a professional network) may be collected by Ticket for Change via recruitment platforms or agencies, as well as on professional social networks.
This processing is justified by Ticket for Change's legitimate interest in being able to carry out its recruitment policy effectively. If my application is successful, Ticket for Change may use my information to take steps prior to the conclusion of my employment contract.
Ticket for Change may also process my data in the context of a dispute in which it is involved.
This processing is justified by Ticket for Change's legitimate interest in exercising its rights, taking action or defending itself in court.


Who are the Recipients of my Personal Data?

The members of Ticket for Change in charge of recruitment for the position and the management of human resources.
The recruitment agencies or platforms with which Ticket for Change works.
The companies providing services to Ticket for Change (in particular for the supply of IT tools to the members of Ticket for Change).
Administrative or judicial authorities, particularly in the event of litigation in which Ticket for Change is involved.


How long will my data be processed?

For a maximum of two years from the date of my last contact with Ticket for Change (but I can request the deletion of my application data at any time by contacting Ticket for Change at the address described in the section "My rights").


7. I AM A "USER" OF MY TICKET

Why does Ticket for Change collect my Personal Information?

My data is processed to be able to offer me certain services requiring the creation of an account (e.g. creation of a personal profile with "my favourites") and to obtain information about my profile in order to better meet my needs. 

This processing is justified by my consent when I create my account. 

Who are the Recipients of my Personal Data?

The members of the Ticket for Change team as well as the companies providing services to Ticket for Change (notably for the supply of computer tools to its members).

Administrative or judicial authorities in case of litigation in which Ticket for Change is involved, or in case of request by these authorities.

How long will my data be processed?

Until I unregistered from the site

8. Cookies


When consulting the Ticket for Change site, we may use the "cookies" function offered by your internet browser.
Cookies are information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) recorded in text files. These cookies are stored and used to record non-personal and other personal data concerning your use of the Site. Cookies can be either permanent (and remain after you log out to be used on your next visits to our Sites) or temporary (and disappear after you log out of our Websites).
Cookies are installed on your terminal, subject to your choices regarding cookies, which you can change at any time. Only the issuer of a cookie is likely to read or modify the information contained in it.
To date, we only use the cookies set up by Google Analytics, for the sole purpose of compiling statistics on the number of visitors to our Ticket for Change website, without any personal information linked to identification.


8. Data transfers outside the European Economic Area


Within the framework of its activities, Ticket for Change calls upon service providers who are located outside of the European Economic Area, and in particular in the United States.
In order to supervise the transfer of personal data outside of the European Economic Area, Ticket for Change has concluded "standard contractual clauses" with these service providers, approved by the European Commission, which ensure the protection of your Personal Data.
A copy of these contractual clauses can be obtained on request from the service indicated in the section "My rights".


9. My rights


In order to keep your personal data held by us up to date, please inform us of any changes to this data.

You also have the following rights:


Right to information

You have the right to be informed about how your data is processed by Ticket for Change. This information is provided to you in this Privacy Policy.

Right of access

You have the right to access the personal data that Ticket for Change processes about you.

Right to withdraw my consent

You have the right to withdraw your consent to the processing of your personal data, where the lawful basis for processing your data is your consent.
In some cases, Ticket for Change may be required to retain your personal data for another reason, for example to comply with a legal obligation.

Right of rectification

You have the right to request that Ticket for Change rectify your personal data if it is inaccurate, altered or incomplete. If we have passed on your data to a third party, we will inform them of the correction.

Right to portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format and/or to request that we transfer this data to a third party if this is technically feasible.
This right only applies to personal data that you have provided directly to Ticket for Change, and where the processing of your data is justified by your consent or by the conclusion of a contract with you.


Right to erasure

You have the right to request that Ticket for Change delete your personal data.
In some cases, Ticket for Change may not be able to comply with your request for deletion, for example, if the data must be retained due to a legal obligation.

Right to object

You have the right to object to the processing of your personal data.

Where your data is processed for commercial prospecting purposes (e.g. newsletter), you may exercise this right at any time. An unsubscribe link will be available in each newsletter.
In other cases where the right to object applies, you will be required to provide a reason relating to your particular circumstances.


Right of limitation

You have the right to request that the processing of your data be limited in certain cases (e.g. you inform Ticket for Change that your data is incorrect - processing will be limited for a period of time to allow Ticket for Change to verify the accuracy of your data).


The right to formulate specific instructions on what to do with your data after death

You have the right to provide instructions on how you want your personal data to be handled by Ticket for Change after your death.


Right of appeal

You have the right to lodge a complaint with the national authority responsible for the protection of personal data. In France, this is theCommission Nationale de l'Informatique et des Libertés.

How to exercise your rights?

To exercise your rights, to stop receiving information from us, to update or delete your Personal Data, please contact us:
- by email:rgpd@ticketforchange.org;
- or by post: Ticket for Change, 98 rue d'Aboukir in Paris, France


Our data team at Ticket for Change will be happy to answer your questions!
You also have the right to lodge a complaint with the national authority in charge of personal data protection. In France, this is theCommission Nationale de l'Informatique et des Libertés.

Updated in February 2021